From Dov Seidman on ‘Outperforming by Outbehaving’ But in our commoditized world, we are running out of areas of differentiation. In trying to find them, we look for the sources of great variation. There is one area where tremendous variation and variability still exists-one that we have not yet analyzed, quantified and systematized and one, in [...]
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14. November 2008, by Aparajita Mukhopadhyay
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